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Calling Your Breeder on Good Dog

Good Dog makes it easy to connect with your breeder by phone or text — right from your Good Dog Messenger, without sharing your personal number.

How to call your breeder
Calling becomes available as soon as you submit an application to a breeder's program — no setup needed on your end. Your Good Dog Number is a unique number assigned to your conversation with each breeder, so you can connect without sharing your personal number. You’ll communicate with your breeder on Good Dog until your pup comes home.

From your phone: Open your message thread with them in Good Dog Messenger and click the phone icon. Then select "Call" and your phone will automatically connect using your Good Dog Number. The call will ring through to your phone just like any other call you make or receive, and your personal number will stay private. Don't have the app? Download it on the App Store or Google Play.

From your desktop: Open your message thread to find your breeder's Good Dog Number in Messenger, then dial or text it from your phone.

Viewing your call history
Your message thread keeps a log of all calls between you and your breeder, including any missed calls, so your full communication history is always easy to find.

Voicemail
If your breeder doesn't pick up, you can leave a voicemail just like you would with any other call. Your breeder will receive it on their phone and will also see a notification in their Good Dog Messenger letting them know to check it.

Using your Good Dog Number to text a Good Dog breeder
The easiest way to quickly message a Good Dog buyer is through your Good Dog Messenger, but you can also text your breeder directly using their Good Dog Number. Just like calls, your texts will show up in your Good Dog Messenger alongside your messages and call history, keeping everything in one place.

We're here to help!
If you have questions about communicating with your breeder, contact us anytime at help@gooddog.com and someone from our team will be happy to help!

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Contacting your Breeder, Shelter, or Rescue

The fastest way to get answers to your questions is to reach out to your breeder, shelter, or rescue directly.

If you have additional questions and would like to speak to a member of the Good Dog team, please email us at help@gooddog.com