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Looking for a dog
Get help with your puppy application, contacting breeders, making payments, and more.
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Good Dog Protection & Support
We're committed to helping you gain peace of mind during your puppy search. When you opt into Good Dog Protection & Support, you're backed by the Good Dog Guarantee, which means we'll help you resolve any issue – whether it's with a payment or something else.
When you make a payment with Protection & Support, you receive:
Payment Protection. Under Good Dog's Payment Protection policy, we protect the deposit and/or final dog payments made through Good Dog, up to the purchase price of your dog. This means that we'll help you resolve any issue that comes up, whether it's with a payment or something else, pursuant to our Terms of Service.
Support. Finding and raising a dog can be challenging, but we've got your back every step of the way. Our world-class support team, which includes veterinarians and behaviorists, can offer help whenever you need it.
Puppy training & product discounts. Get online courses, guides and live coaching from world-class dog experts. Plus, save with exclusive discounts on puppy essentials from Chewy, Rover, BarkBox and more. We note that access is not included for deposit payments made with Protection & Support.
How much does Protection & Support cost?
Protection & Support is a flat fee and doesn't impact the amount your breeder gets paid.
Here's how Protection & Support pricing works for deposits and final puppy payments:
Payment amount: $0-$99
Protection & Support Fee: $5
Payment amount: $100-$299
Protection & Support Fee: $15
Payment amount: $300-$599
Protection & Support Fee: $25
Payment amount: $600-$999
Protection & Support Fee: $45
Payment amount: $1,000-$1,499
Protection & Support Fee: $75
Payment amount: $1,500-$1,999
Protection & Support Fee: $95
Payment amount: $2,000-$2,499
Protection & Support Fee: $125
Payment amount: $2,500-$2,999
Protection & Support Fee: $145
Payment amount: $3,000-$3,499
Protection & Support Fee: $175
Payment amount: > $3,500
Protection & Support Fee: 5%
If you pay with a credit or debit card, you'll be charged an additional processing fee of 3.3%. This fee is paid directly to our payment processor and is not paid to Good Dog.
If you pay via bank transfer, there are no processing fees.
If you have any questions about making a payment on Good Dog, please contact us anytime – just email help@gooddog.com.
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Contacting your Breeder, Shelter, or Rescue
The fastest way to get answers to your questions is to reach out to your breeder, shelter, or rescue directly.
If you have additional questions and would like to speak to a member of the Good Dog team, please email us at help@gooddog.com