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How we keep your information secure

Your security is our top priority. That’s why we use the most stringent security measures possible to protect sensitive information like addresses, card numbers, bank account information, and more!

Your financial information is encrypted and never stored on your device or on Good Dog’s servers. This means that even in the unlikely event that someone attempts to access and steal personal information from Good Dog’s servers, they will not be able read or understand your financial information.

Our payment processor is PCI-certified to PCI Service Provider Level 1, which is the highest level of certification available in the payment industry. We utilize bank-level, best-in-class technology to keep you and your buyers’ information safe, including HTTPS and HSTS for secure connections (SSL or Secure Sockets Layer), encryption of sensitive data, and PGP keys to encrypt communications.

Always utilize payments on Good Dog to protect yourself, your money, and your sensitive information. Paying and communicating directly through Good Dog is the ONLY way for us to monitor and protect you from fraud, scams, and other security issues, such as phishing.
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Contacting your Breeder, Shelter, or Rescue

The fastest way to get answers to your questions is to reach out to your breeder, shelter, or rescue directly.

If you have additional questions and would like to speak to a member of the Good Dog team, please email us at help@gooddog.com