Qualified families may seek flexible payment options for their new puppy. We recognize this, and as part of our ongoing commitment to helping you connect with more quality buyers, Good Dog offers flexible payment plans with Klarna, a trusted payment provider. This allows you to offer payment plans to buyers while receiving 100% of your payment upfront – creating more opportunities for your pups to find loving homes.

Zero risk for Good Dog Breeders

This payment plan offering has been carefully chosen to prioritize the needs of our Good Dog Breeder community:

• Breeders receive 100% of the payment upfront, eliminating any financial risk for you 
• There are no additional fees for breeders or buyers who choose to use Klarna 
• Offering payment plans is completely optional and up to you
• You’re in control of your screening process and which buyers you choose to work with

How it works

Enabling Klarna is completely optional completely optional, and you’ll always have control over whether you choose to offer payment plans to buyers. 

If you choose to offer payment plans, potential buyers will see Klarna as a payment option during the checkout process when they go to complete their final dog payment. Buyers will only be able to use Klarna for their final dog payments, and will pay their deposit in full through Good Dog, as usual. Please note that Klarna is only available for Good Dog buyers in the US.

Buyers can choose to split their final dog payment into four interest-free installments, or choose monthly financing. Klarna handles all aspects of the payment plan directly with the buyer, while you receive the full payment immediately.

It’s important to remember that just like with any other payment method on Good Dog, you’ll want to receive payment confirmation before sending your pup home with the buyer. With Klarna, you are paid in full upfront once the buyer completes their purchase. You don't need to wait for the buyer to make their installment payments to Klarna. Even if a buyer tells you they've selected Klarna as their payment method, always wait for your standard Good Dog payment notification that the buyer’s payment has been successfully completed to you before releasing your puppy.

How to offer flexible payment plans

To start offering payment plans, follow the simple steps below:

1. Visit the Pricing & Policies section of your Good Dog dashboard
2. Select “Yes” under the Payment options section to enable flexible payment plans with Klarna 
3. Look out for a confirmation email from Good Dog, which will notify you that your buyers now have access to Klarna.

What happens when a buyer uses Klarna

Here's exactly what happens when a buyer chooses to complete their final dog payment with Klarna:

1. Your buyer selects Klarna at checkout and gets approved through Klarna's instant credit check
2. Klarna immediately pays Good Dog the full amount (not installments)
3. Good Dog immediately processes payment to you (same as any payment on Good Dog)
4. You receive a standard payment notification, which looks identical to any other payment you'd receive on Good Dog
5. You get paid out in full, not installments
6. Your buyer then separately pays Klarna back in installments (this happens between your buyer and Klarna only)

Understanding your payment experience

Many breeders wonder if Klarna changes how they receive payments. The answer is simple: it doesn't! You'll receive the full payment amount upfront, not in installments. The payment notification in your dashboard will look exactly the same as any payment on Good Dog. You don't need to track or worry about the buyer's installment payments to Klarna – that's handled entirely between the buyer and Klarna after you've already been paid in full.

Maintaining quality while expanding accessibility

As a Good Dog breeder, you understand that finding the right match is about a family's commitment, preparation, and long-term dedication to your puppies. By offering more ways for qualified families to complete their final puppy payment while maintaining rigorous buyer screening standards, we're making it even easier for you to find more exceptional homes for your puppies.

We’re always here to support you!

We're committed to helping responsible breeders like you connect with more great families while maintaining the high standards that define Good Dog's community, and this payment option  continues to support that mission. 

If you have any questions, feel free to reach out to us anytime by calling or texting 385-308-0373 or emailing breederteam@gooddog.com. Our team is here to help you make the most of this new offering!

Frequently asked questions

Q: How do I get set up to offer payment plans with Klarna?

Visit the Pricing & Policies section of your Good Dog dashboard, and select “Yes” under the Payment options section to enable flexible payment plans with Klarna. We’ll contact you via email to confirm that your buyers now have access to Klarna.

Q: Will this change the way I receive payments?

Not at all. Buyers simply select Klarna when completing their final payment. You'll receive your guaranteed payment in full, upfront. You don't need to handle any payment plans or installments - everything is managed automatically with Klarna, with no extra steps on your part.

Q: What happens if a buyer has questions about their payment plan? 

Klarna provides direct customer support for all payment plan questions. Buyers will work directly with Klarna for any payment-related matters. Buyers can always reach out to Good Dog (help@gooddog.com) for support and we can help them connect with Klarna if they have more detailed questions. You can also share this informational handout with buyers who are looking to learn more about how payment plans work.

Q: What if I want to opt out of offering payment plans later?

You can always disable the payment plan option at any time through the Pricing & Policies section of your Good Dog dashboard. This won't affect any completed transactions, but will remove the option for future buyers.

Q: What if I don't want to offer payment plans to buyers?

That's completely up to you! Offering payment plans to buyers is 100% optional - you'll need to opt in under the Pricing & Policies section of your Good Dog dashboard to express your interest in offering payment plans. If you choose not to enable this feature in your settings, buyers will only see your standard payment options during checkout. You have full control over how you want to receive payments for your puppies.

Q: Will offering payment plans affect my pricing? 

No, you maintain complete control over your pricing. The payment plan option simply gives buyers flexibility in how they complete their final payment to you – it doesn't change your prices.

Q: Does offering payment plans affect my contract with the buyer? 

No, your contract and relationship with the buyer remain unchanged. The payment plan is a separate agreement between the buyer and Klarna.

Q: Can buyers use Klarna to pay deposits?

No – buyers will only be able to use Klarna for their final dog payments. They will pay their deposit in full through Good Dog, as usual. 

Q: Are there any fees for using Klarna? 

There are no additional fees for breeders or buyers. If Good Dog buyers choose to use Klarna, they will pay Good Dog’s standard processing fee, just as they would with a credit card payment. 

Q: How does Klarna evaluate buyers? 

Klarna determines a buyer’s ability to make their installment payments through an instant credit check. If a buyer doesn’t meet Klarna’s criteria, the ability to pay with a flexible payment plan won’t be available to them, and they’ll pay their final dog payment in full through Good Dog, as usual.

Q: Can I choose which buyers see the payment plan option? 

If you enable Klarna in the Pricing & Policies section of your Good Dog dashboard, all buyers will see this option when they are completing a payment to you. However, you can disable Klarna as an option for any future buyers whenever you choose. 

Q: What if a buyer misses their installment payments? 

There’s nothing you need to do - you receive 100% of the payment upfront, guaranteed. The puppy always remains with their new family, regardless of any missed payments. While buyers may face credit impacts, there's zero risk to you or your puppy's wellbeing.

Q: What if I need to issue a refund to a buyer who paid with Klarna?

You’ll refund buyers through your Good Dog dashboard, just as you normally would. You can still provide buyers with a full or partial refund anytime, for any reason.  

Q: Why Klarna? 

As one of the world's most trusted payment providers, Klarna combines sophisticated security measures with advanced technology to ensure every transaction is both safe and seamless.