We’re committed to making Good Dog the safest, most secure way to place your puppies because we know the immense amount of love, care, and dedication breeders pour into their programs. Scams and bad actors can threaten the programs you’ve worked so hard to build, and worst of all, put the safety of your dogs at risk.
As part of our mission to build a better world for our dogs and the people who love them, Good Dog exists to support breeders and ensure your programs are protected throughout every step of your puppy placement process.
That’s why every payment you receive through Good Dog is protected by The Good Dog Breeder Guarantee, which means if something goes wrong during or after accepting payments from puppy buyers on Good Dog, we’ll always have your back.
What The Good Dog Breeder Guarantee means for you:
Complete protection from scams
Our Security team utilizes best-in-class fraud detection technology to carefully review every payment being processed through Good Dog so we can stop scammers in their tracks, and more importantly, prevent them from ever getting one of your puppies. In the extremely rare and unlikely event that something does happen, we’ll always make sure you receive your payment, and work tirelessly to resolve the issue.
No chargebacks
Have you ever experienced a buyer claiming they didn’t get the pup they paid for, and then requesting a chargeback with their bank? That’s an unauthorized refund—a situation where funds are taken from your account without your consent. The Good Dog Breeder Guarantee ensures that a buyer is never able to pull money out of your account. Once a payment hits your Good Dog account, it’s there to stay, guaranteeing your hard-earned money stays secure.
Guaranteed payments
Every payment made to you on Good Dog is instantly verified and guaranteed by us. As soon as your buyer completes their payment and you receive their receipt, you’re guaranteed every dollar you’re owed.
Lifetime support
In the unlikely event that an issue arises with a Good Dog buyer who has paid you on Good Dog, our dedicated team of experts will be here to help make it right. We’ll work tirelessly with you and the buyer to provide support, expertise, and help to resolve disputes.

The Good Dog Guarantee has protected our community from situations like these:
- A buyer claiming they didn’t get the pup they paid for, and then requesting a chargeback with their bank to try and get their money back from the breeder
- A buyer demanding a refund after already completing a non-refundable deposit and agreeing to a breeder’s terms
- A buyer making a payment to a breeder, only for the breeder to discover that the buyer’s funds didn’t clear after the pup went home
In all of these situations and more, Good Dog stood by the breeder, worked to resolve any issues on their behalf, and most importantly, guaranteed they received every dollar they were owed.
Contact Good Dog’s breeder support line, 7 days a week
Our team of dedicated Good Dog Specialists are always here and ready to work alongside you to resolve any issue. You can contact your dedicated Good Dog Specialist anytime by calling or texting us at 385-308-037 or emailing breederteam@gooddog.com. A real person is always just a call or message away, ready to help you!