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Get help with your puppy application, contacting breeders, making payments, and more.
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Manage notifications
To update your email or text notifications:
1. Log in to your Good Dog account.
2. Open the account menu on the upper right corner of your screen.
3. Click Account Settings.
4. Scroll down and click Notifications.
5. From there you can:
- Toggle Pupdates on/off: Good Dog’s monthly community updates are a monthly round-up of cute pups, helpful tips, and more.
- Toggle News about your favorites on/off: Updates when your favorite breeders add new litters or updates about your favorite puppies.
- Toggle Breeder messages on/off: Get text notifications when your breeder approves your application, sends you a message, or matches you to a puppy.
6. Click Update to save the changes.
Good Dog will always send email notifications for new messages, confirmation of applications submitted, payment requests, and payment receipts.
Still need help?
Contact SupportFeatured Articles
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What’s the difference between a shelter and a rescue?
Understanding the differences between shelters and rescues will help you navigate your adoption process.
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The fundamental difference between purebred dogs and well-bred dogs
Never assume that a dog came from a reputable breeder simply because it’s purebred.
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What to expect when working with a responsible breeder
Working with a responsible breeder can lead to a lifetime of happiness with your furry friend. Here's what to expect from the process.
Contacting your Breeder, Shelter, or Rescue
The fastest way to get answers to your questions is to reach out to your breeder, shelter, or rescue directly.
If you have additional questions and would like to speak to a member of the Good Dog team, please email us at help@gooddog.com